Tom Doran of VCIO Global explains why ERP implementation success requires customers to take responsibility for data preparation, testing and change management.

Evenica’s Casey Shea explains how AI commerce agents could generate sales through Dynamics 365 Commerce using existing customer data, pricing rules and operational integrations.

Community Summit 2026 will bring more than 5,500 attendees to Nashville, giving Microsoft Partners access to customers, peers, MVPs and experts across the Business Applications ecosystem.

TekStack co-founder Marc DiGiorgio says AI business applications could move routine CRM, project and customer work away from traditional interfaces and into Teams, chat and autonomous workflows.

Sylogist CEO Joel Leetzow discusses the company’s Partner channel strategy with PartnerTalks.

Resco CEO Ivan Stano says frontline AI needs a defined use case and a workable cost model before field-service organizations can justify large-scale deployments.

Microsoft’s Direct Bill requirements are prompting some Partners to reassess their CSP structure. Tracy Beyer explains how TD SYNNEX supports Partners considering the indirect model.

Convergence 2026 will expand Business Central and Customer Engagement content as Microsoft takes a larger role in the Dynamics 365 conference program.