Rick speaks with Ben Vollmer, Global Director for Field Service at Microsoft about field service in the Microsoft Dynamics 365 channel.
You’ll hear:
– Monthly active usage continues to climb at a phenomenal rate, adding about 15 million users a month
– MVPs and Customers are now representing Microsoft at conferences like the User Group Summit in Orlando for a first time
– Ben has a busy European schedule in coming months, including Resco.next in the fall of 2019
– Meeting with partners and customers to understand future directions for Field Service
– An explanation of the role of Microsoft’s Ignite conference and other upcoming events.
