E342: ERP Implementation Success Depends on Customer Readiness
Tom Doran of VCIO Global explains why ERP implementation success requires customers to take responsibility for data preparation, testing and change management.
E341: AI commerce agents could drive revenue
Evenica’s Casey Shea explains how AI commerce agents could generate sales through Dynamics 365 Commerce using existing customer data, pricing rules and operational integrations.
E340: Community Summit 2026 puts customer needs in Partners’ reach
Community Summit 2026 will bring more than 5,500 attendees to Nashville, giving Microsoft Partners access to customers, peers, MVPs and experts across the Business Applications ecosystem.
E339: AI business applications move beyond traditional interfaces
TekStack co-founder Marc DiGiorgio says AI business applications could move routine CRM, project and customer work away from traditional interfaces and into Teams, chat and autonomous workflows.
Dynamics 365 Customer Insights: Turning Customer Data into Revenue
Susana Ramos of Coffee + Dunn explains how Dynamics 365 Customer Insights can help Microsoft Partners unify customer data, create targeted audiences and connect personalized customer journeys to revenue growth.
E338: Sylogist Partner channel targets quality over quantity
Sylogist CEO Joel Leetzow discusses the company’s Partner channel strategy with PartnerTalks.
BC at Work: Turn ERP Data Into Insights
Tristan Threlkeld and Ryan Paterson of Data Courage demonstrate how AI in Business Central can help organizations analyze financial, customer and product data and make faster decisions.
E337: Frontline AI: Resco CEO says value must come first
Resco CEO Ivan Stano says frontline AI needs a defined use case and a workable cost model before field-service organizations can justify large-scale deployments.
AI Strategy for Business Central: What Partners Need to Know
Rick McCutcheon, Jason Gumpert, Tracy Beyer and the BC Insiders examine Microsoft’s AI strategy for Business Central, Agentic ERP and new opportunities for Microsoft Partners.
E336: Microsoft CSP indirect model: What Partners need to know
Microsoft’s Direct Bill requirements are prompting some Partners to reassess their CSP structure. Tracy Beyer explains how TD SYNNEX supports Partners considering the indirect model.